Other Services -
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Other Services

Inform24 Telephone Banking

Call Inform24 anytime day or night to obtain information about accounts from a phone. Call toll free 1-844-218-5501 to access:

  • Checking accounts
  • Savings accounts
  • Loan accounts
  • Certificates of Deposit
  • Funds transfer options

You can also make loan payments, report a lost or stolen ATM or debit card, activate your debit card, change overdraft options, and reorder checks through Inform24.

Just follow the system instructions. You will be prompted to select a confidential personal identification number (PIN), to access your account in the future. Contact your local branch or call 1-888-258-1520 during regular business hours for additional information about this service.

CNB Cash Sweep Account for Businesses

The CNB Cash Sweep Account is designed for all commercial accounts, including corporations, small businesses and nonprofit organizations. The account offers competitive money market rates and an added measure of security with FDIC insurance.

With a CNB Cash Sweep Account, cash in excess of your target balance is automatically invested in an FDIC-insured money market account, ensuring competitive rates on all of your excess cash balances.

And if your end-of-day checking account balance falls below your target balance, funds will be automatically swept back to your checking account under an agency agreement with Stable Custody Group LLC.

Because the sweeps to and from your checking account are automatic, there is no need for you to worry about managing your daily balances. There are no last-minute phone calls, no wire transfers, no transaction fees and no penalty fees.

With a CNB Cash Sweep Account, you not only maximize the return on your cash balances with ease and convenience, you also enjoy the safety of FDIC insurance.

CNB Prestige Services

CNB Prestige is a special service for our customers age 50 or better. The only requirement for membership is that you have a deposit account with CNB and are at least 50 years of age. Benefits of this special program include:

  • No fees for money orders or cashiers checks
  • Free notary service
  • Free annually one order of basic CNB checks
  • Limited copy service at no charge
  • Annual discount on safe deposit boxes
  • Free CNB financial seminars

Safe Deposit Box

A Safe Deposit Box is a secure place to store important papers and valuable items. The box is only accessible by you or your designated representative. Please call or visit your local branch for more information.

CNB Bank Debit Mastercard

A CNB Bank Debit Mastercard card is an automated teller machine (ATM) card and a debit card all in one. A CNB Bank Debit Mastercard card may be used to withdraw, deposit or transfer money from your checking or statement savings account. A debit card works like an electronic check and accesses only your checking account. You can use your CNB Bank Debit Mastercard card at millions of locations that accept Mastercard. The money is immediately deducted from your CNB checking account. The CNB Bank Debit Mastercard card is not a credit card.

The CNB Bank Debit Mastercard card is available only to checking account customers and is the property of CNB.

ATM withdrawals are free at any CNB ATM location. Charges apply for withdrawals at other ATMs except for ATMs listed on our ATM Locations page.

CNB ATM/Debit Card smsGuardian™

CNB Bank offers a service for our ATM and Debit Card customers. smsGuardian™ is a free anti-fraud text alert service that sends alerts via text messages enabling you to monitor debit card transactions and promptly respond to fraudulent activity.

Click here to learn more.

ATM/Debit Card Security Tips

  • Memorize your personal identification number (PIN). Do not write your PIN on your card or store it with the card.
  • Do not reveal your PIN to anyone.
  • Notify the bank immediately if your ATM or Debit Card is lost or stolen.
  • If you see anyone or anything suspicious while conducting a transaction, cancel your transaction and leave.

Merchant Services

CNB offers merchant services to businesses that accept or want to accept credit cards for payment. Through our processor we can offer you competitive pricing, equipment choices and personal service.

Direct Deposit

Sign up for direct deposit for your social security, retirement or payroll checks. You won’t have to worry about stolen, lost or undelivered checks. You know your money is in the bank with Direct Deposit.

Reorder Checks

CNB has teamed up with Harland, our check provider, to provide you with a safe, reliable and convenient way of reordering your existing checks online. For your safety, personal and account information is never displayed on the screen. When your reorder has been successfully completed you will receive a confirmation via email. Reorder your checks anytime you want, 24 hours a day — 7 days a week.

Reorder existing checks online by clicking here. Please visit your local CNB branch for check orders that require a change.

Savings Sweep Accounts

CNB also offers savings sweep accounts to avoid account overdrafts. Monies can be swept from a savings or checking account to a checking account with the same ownership for a small fee or checking after savings. The amount that is swept is defined by you the customer.

Bounce Protection℠

Bounce Protection is an overdraft privilege requiring no action on your part. You do not have to sign anything. Your overdraft privilege (Bounce Protection limit) amount will be automatically assigned if you qualify. As long as you maintain your account in good standing, CNB may honor overdrafts up to the Bounce Protection limit (including fees) on your account. You will be charged the bank’s normal insufficient funds fee (NSF). You may access Bounce Protection by any of the following means: check, in-person withdrawal, ATM withdrawal, or other electronic means.

The Bounce Protection Fee is $35.00 per paid item.

The Overdraft Item Charge is $35.00 per paid item.

The maximum number of overdraft fees that we can assess is limited to five (5) per day.

A continuous overdraft fee of $5 will be charged each day the account remains overdrawn for 5 or more consecutive business days.

The categories of transactions for which an overdraft fee may be imposed are those by any of the following means: check, in-person withdrawal, ATM withdrawal, or other electronic means.

We reserve the right to require you to pay an overdraft immediately.

The circumstances under which we wouldn't pay an item that would overdraw your account are entirely within our discretion, and we reserve the right not to pay. For example, we typically wouldn't pay if the customer’s account is not in good standing, or the customer is not depositing regularly, or the customer has too many overdrafts. The fact that we may pay one or more items creating overdrafts does not obligate us to do so in the future.

PiggyBot™

Teach your kids money smarts with PiggyBot™ — the award-winning app from Kasasa®! Start an account for each child, and monitor each account from a single screen.

Set goals, assign chores, and keep track of IOUs. It’s never too early to get your family talking about smart spending, sharing, and saving. Download this fun app and start the discussion today!

Features

  • Free app for kids and parents
  • Virtual piggy bank that pays off in real life
  • Works with iPhone® and iPad® devices
  • For kids ages 5 and up…and their parents!
  • Set up goals and track allowances
  • Teach kids to spend, share, and save smart
  • 4-star rating on the App Store℠
  • Winner of a 2014 Appy Award
  • Created by parents like you

Learn more about PiggyBot and download it for free at the iTunes® store.

PiggyBot is brought to you by CNB Bank and Kasasa® — free checking accounts that reward you. Not available at the big banks. For good reason.

iPhone® and iPad® are registered trademarks of Apple Inc.. App StoreSM is a service mark of Apple Inc.

Direct Loan Payment

CNB can debit a checking or savings account for your CNB loan payment from ANY financial institution. You select the transfer date, frequency and transfer amount. So why not save time, postage and avoid late fees. Call us today at 304-258-1520 for easy set up instructions. Simple, Safe, Smart!

Other Services Available

  • Night depository
  • Cash advance on credit cards
  • Notary service
  • CARFAX Vehicle History Reports
  • Wire transfers
  • Check collection
  • Telephone transfers
  • Stop payments