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Trusteer Rapport for Net24

April 19, 2014

On March 19, 2013 CNB implemented Trusteer Rapport which is a security software that protects your bank account from fraudulent transactions. Trusteer Rapport is offered to you during login through a Trusteer provided "splash" message.

Click on the following link for instructions on installing Trusteer Rapport:
https://www.trusteer.com/support/user-guide/3.5.1207/index.htm#294.htm

How Trusteer Rapport protects: 

  • Removes and/or blocks existing financial malware from the computer
  • Prevents malware infection
  • Protects credentials and personal information from key-logging and screen capturing attempts

 Benefits to customers:

  • Easy to install: Installation takes only a few seconds
  • Compact: Trusteer Rapport is a small piece of transparent software that is meant to sit in the background of your computer and not interfere with other applications
  • Automatic: Nothing for you to do, as updates are done in the background
  • Proven: Trusteer Rapport was developed by the online security experts at Trusteer and currently protects over 30 million users worldwide
  • Free: For customers of the bank, Trusteer Rapport has been provided at no cost

How customers know it’s working:

  • Once installed, a green Trusteer Rapport icon will be displayed near (or in) the browser’s address bar when they are viewing a website that is protected by Trusteer Rapport
  • If the site is unprotected, a grey icon will display instead

To learn more about Trusteer Rapport click here